FREQUENTLY ASKED QUESTIONS
What is location art?
Every place has certain geographic information. This includes coordinates (numbers which represent a position on Earth) and elevation (height above sea level of that place). We take this information and turn it into art to represent your special place.
What's on each piece of location art?
Each standard piece has geographic information (coordinates & elevation), and we'll personalise it with your name/s, date and a tag line like 'This is where it all began'. We can then customise it for you with other elements and even a QR code.
How do I get the location information?
This is part of what we do. We will calculate the coordinates and elevation of your special place. We'll use whatever information you're able to provide, from coordinates to a physical address to a Google satellite image.
I'd like to include custom colours and other elements. Possible?
Of course. Most of our orders are custom and combine special colours with other special information.
How do I place an order?
Use our contact form to send us some information. Tell us about the place and why it's special, and we'll let you know what's possible. Enquiries are free ;-)
Can I preview the design before it's printed?
Absolutely. You'll approve the final design before we print and frame.
How long does an order take?
We'll need two weeks from the time that you approve a design. You may then have to add a few days for delivery depending on where you are.
What is your quality like?
Fantastic. The highest quality canvas, print and framing is used for every piece. Read more about the materials here.
Where are you based, and do you deliver?
Metacraft is based in Johannesburg, South Africa. Deliveries within the city are free. Deliveries further away will be arranged as needed.
Is Metacraft affiliated with a cause at all?
Yes, through an affiliation with Read Educational Trust, every piece bought puts a book in the hands of an underprivileged child in South Africa.